![]() ![]() I think my package is missing how can I get a picture of my Visual Proof of Delivery?Ī. By entering your tracking number on – you able to create an issue and we will be able to add any special instructions you have for the driver. We would be happy to relay a message to the driver on your behalf but please keep in mind that there is no guarantee that we will be able to reach them, but we will always do our best to try. I need to communicate with the driver to leave my package inside my building how can I get ahold of them.Ī. Or enter your issue and someone will get back to you. This may be caused by a line haul delay, a missort on the route or maybe weather issues on route. By entering your tracking number on – you’ll be able to see the reason of the delay. Rest assured that we will do our best to locate the package and get it out for delivery as soon as possible. Sometimes packages are not received into the UDS warehouse from the vendor that the customer purchased from. Mis sorts can mean it was sent to an incorrect hub that does not service that particular area or it was sent on an incorrect route that does not service that area. Mis sorted which we do our absolute best to not have that happen but unfortunately does occur. There can be several different reasons for delays, 1. Circumstances out of our control sometimes come up and when a package is delayed. My package tracking is showing that there is a delay, how come?Ī. Accessing it is easy, here are some of the answers to the most common questions we see at UDS: Our Issue Management System can help locate lost packages or help with delivery issues. We understand that issues do arise and although we expect customers to receive their packages on time sometimes it is beyond our control. Report and Analysis tools to ensure results meet or exceed your customers’ needs. ![]() GPS, Electronic Signature, VPOD & VPOA provide accurate accountability.Smooth implementation of value added services or on-demand orders, including quarterlies and tax documents.“Wrong Address” warning at point of delivery.On-Time delivery (ability to adhere to time commitments during route optimization).Real-time tracking from our website (and other options).UDS has your customers’ best interests in mind. Businesses rely on United Delivery Service for secure, tightly-controlled delivery solutions.
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